The procedure required to copy your database and GemPro program is relatively straightforward but does require the correct procedure.

It is preferable that the new installation is located on the same drive letter and with the same folder name as the original installation as this makes the process simpler. The instructions below assume that the new installation will retain the same drive and folder structure.

Make a copy of your Data and Settings

1. Copy the GemPro program folder (usually "GemPro") and all contents to a suitable medium such as a writable CD disk or USB memory stick.  If you are not sure where GemPro is installed, click here.

2. If your data folder is located in the GemPro folder (this is the default for a new installation of GemPro) the you can skip this step.  If you have previously upgraded Market Manager to GemPro, then your data may be located in a folder named "msdata".  Copy the data folder and all contents to a suitable medium such as a writable CD disk or USB memory stick.

Restore your data to a new drive or computer

3. Copy the GemPro program folder from the CD or USB memory stick to the destination computer. Please ensure you retain the original drive and folder specification.

4. If you data is in a separate folder as explained in step 2 then copy the Data folder from the CD or USB memory stick to the destination computer. Please ensure you retain the original drive and folder specification.

5. Install GemPro in the same folder as copied in step 3.  Installation must be completed by running the setup file that can be accessed by clicking the link Install GemPro.

If you need more information, instructions for installing GemPro are available by clicking the link Instructions for Installing GemPro.

6. Although it is not required immediately, you will need to contact support to re-set your System ID.

The information on this page has been checked for accuracy, however, Almax Information Systems is not responsible for any errors or omissions; nor will Almax Information Systems be liable for any direct or indirect damages that may arise from the use of the information provided.