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Data
Collection Instructions
The
GemPro data servers keep a record of the last date you
collected, therefore the procedure to collect your data
is the same whether your outstanding data is for one day
or more. There is generally a limit of around 3
months for collecting outstanding data, as our servers
do not store the daily data files indefinitely.
The
procedure to collect your outstanding daily data is as
follows.
-
Connect
to your ISP (Internet Service Provider). If
you have call waiting enabled, we recommend that you
it before collecting your data.
-
Close
your charting software or any charts that may be
open.
-
Click
the Collect Daily
Data via Internet
icon on the main toolbar to show the following
screen.
-
Click
the Collect Daily
Data button.
The
yellow progress bar will turn blue as your outstanding
data is downloaded. After the data download has
completed a screen showing a list of the files collected
will be displayed.
After
a short pause, as indicated by the red timer bar, the
Data Distribution process should commence automatically
if your System parameter for Auto Distribute is set to
‘Yes’. (Auto Distribute is set to ‘Yes’ by
default when you install GemPro)
If,
however, the Auto Distribute paramater is set to
‘No’ then you will need to click the Distribute
Now button to commence
the distribution process.
If
you do not want to distribute the data at this time then
you can either cancel or pause the distribution process
by clicking the appropriate button.
What
to do if your data is not collected successfully:
Although it is uncommon,
sometimes there can be a break in transmission during
the data collection process. In this instance it
may be necessary recollect your data. For more
information please refer to "How
Can I Re-collect Data?".
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