Welcome to Almax Customer Support...

To help you concentrate on trading opportunities we have endeavoured to provide you with a service that delivers you with timely, accurate information and technical assistance that exceeds your expectations.

Our knowledgeable support team can provide expert technical support to ensure your data service is reliable and hassle free.  For your convenience, the support desk operates from 9:00 am to 5:00 pm and 7:30 pm to 9:00 pm Monday to Friday (excluding public holidays).

To give you the best possible assistance, please be in front of your computer with it turned on and have your client ID available before you call.  Your Almax client ID can be found on the title bar of our software.

Support Telephone: 03 9001 8288

Support E-mail : support@almax.com.au

Alternatively, the solution you need may be available here...

FAQ's

Online Help for GemPro

View Help in PDF format
To download the Help file, right click the link and select "Save Target As..."

Get Adobe Acrobat  

Moving your Data and GemPro from one computer to another.

Upgrade your software

We would also welcome any suggestions you may have to improve or enhance the information we provide.  Please e-mail your comments or suggestions to almaxinf@almax.com.au.